Smriti Design believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 12 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants/execution team and they have initiated the process of shipping/working on them.

There is no cancellation of orders placed under the Same Day Delivery category.

Money once paid will not be returned back in any case even if the cancellation is placed within 12 hours. The money can be adjusted against a future order within 90 days.